“CRM is the effective use of all resources, hardware, software and liveware to achieve a safe and efficient flight operation.” Supervision – Through supervision, information and instructions are conveyed to individuals and teams to effectively carry out their roles, perform work tasks and adhere to instructions.īehaviour is an individual’s conformity to agreed safe work practices and reflects the person’s commitment and participation.Īn accepted definition (although fairly simplistic) is:
Participation where individuals become engaged in and committed to the process of sharing in the activities of a group through participation. It is the combination of the skills of decision making, communication, teamwork, leadership and situation(al) awareness that results in effective and systemic consultation, participation, supervision and behaviour.Ĭonsultation is the mechanism through which issues are raised, communicated and resolved participatively. The current focus of Non-Technical Skills Training (NTST) is similar to that of the more traditional CRM skills we have discussed for years but with a different emphasis and this is what we will investigate in this course of study. It has adapted to meet the continuing development of new knowledge and facilitation formats. Since its inception in the late 1970’s, Crew Resource Management (CRM) – the precursor to Aircrew Decision Making (ADM) – has evolved to meet the aviation industry’s changing needs.
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